Q. What metal is the jewelry pieces made from?
A. Silver Plated Copper Wire: Comes from Parawire and these wires have the same pure copper base, which is then plated with a layer of fine silver. Over top of the silver, a tinted, flexible, baked-on coating is applied to both give the wire its color (the coating is clear in the case of the silver color) and to keep it from tarnishing. This wire is also lead and nickel free!
Q. How durable is the wire's coating?
A. ParaWire has the most durable coating on the market and will withstand plenty of general wear and manipulation. Please keep in mind that extended periods of direct sunlight and/or water/humidity exposure may weaken the coating and/or cause it to become faded/discolored. Be gentle and kind to your piece and it will stay beautiful for many years to come! Keep it in a box or bag when not in use.
Q. How do you ship?
A. I use USPS First Class Mail or Priority Mail
Q. How long will it take to receive my order?
A. Your item will ship out within 2 days of your purchase date. If you chose first class shipping, your item could take up to 10 days after the ship date. Priority mail can take 2-3 days after the ship date.
Q. What if my item is to big or to small?
A. If you know ahead of time that you may need small or bigger, please contact me at email@example.com and let me know, I can adjust accordingly. If you weren't sure and you received them, email me and I will send you a video on how to adjust them yourself! IF you purchase a necklace, Please besure to contact me if you need a larger size. I try to offer a few different sizes, but just incase, you can contact me!
Q. Do you have coupons?
A. Join my email list! You will receive specials or coupons for that particular month!
Q. Do you sell in bulk or wholesale?
A. Message me, we can chat!
Q. Can I return or Exchange an Item?
A. I gladly accept returns, exchanges, or cancellations!
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
- Custom or personalized orders
- Items purchased from a sale